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Your feedback helps us offer superior service and quality products. Please complete this quick survey regarding your recent experience with Bullard.
1
. Are you a:
Are you a:
Bullard Customer
Bullard Distributor
2
. Please check the Bullard product categories for which you are providing feedback.
Please check the Bullard product categories for which you are providing feedback.
Head Protection
Face Protection
Hearing Protection
Respiratory Protection
Fire and Rescue Helmets
Thermal Imagers
Body Temperature Management
General Feedback (not product-specific)
3
. If your feedback is directly related to a specific order, please reference your Sales Order number.
If your feedback is directly related to a specific order, please reference your Sales Order number.
4
. How would you rate the following service aspects of your interaction with Bullard?
Excellent
Good
Fair
Poor
Does not apply
Knowledge of your Customer Service Representative
How would you rate the following service aspects of your interaction with Bullard? Knowledge of your Customer Service Representative Excellent
Good
Fair
Poor
Does not apply
Professionalism of your Customer Service Representative
Professionalism of your Customer Service Representative Excellent
Good
Fair
Poor
Does not apply
Call on-hold time
Call on-hold time Excellent
Good
Fair
Poor
Does not apply
Response time to an inquiry
Response time to an inquiry Excellent
Good
Fair
Poor
Does not apply
Responsiveness to a problem
Responsiveness to a problem Excellent
Good
Fair
Poor
Does not apply
5
. How would you rate the following aspects of our Company's products?
Excellent
Good
Fair
Poor
Does not apply
Product quality
How would you rate the following aspects of our Company's products? Product quality Excellent
Good
Fair
Poor
Does not apply
Product selection
Product selection Excellent
Good
Fair
Poor
Does not apply
Timeliness of delivery
Timeliness of delivery Excellent
Good
Fair
Poor
Does not apply
6
. How would you rate your overall experience with our Company?
Excellent
Good
Fair
Poor
Does not apply
Overall impression of our service
How would you rate your overall experience with our Company? Overall impression of our service Excellent
Good
Fair
Poor
Does not apply
Overall impression of our product value
Overall impression of our product value Excellent
Good
Fair
Poor
Does not apply
Overall impression of the Bullard web site
Overall impression of the Bullard web site Excellent
Good
Fair
Poor
Does not apply
Willingness to purchase from Bullard again
Willingness to purchase from Bullard again Excellent
Good
Fair
Poor
Does not apply
Willingness to recommend Bullard to a friend or associate
Willingness to recommend Bullard to a friend or associate Excellent
Good
Fair
Poor
Does not apply
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