In December, Bullard issued a technical bulletin to inform EVA and EVAHL customers of the potential for the internal safety circuit of the battery to switch and lock itself into an "off" state while in a charger.
As a follow-up to that bulletin, Bullard is offering free replacement charger bricks for affected customers (those with one of the following charger brick lot codes: 0712A, 0912A, or 2613S). This lot code can be found on the label on the underside of the brick as shown in the picture below. Some early revisions of the charger brick design do not have a lot code date shown and do not need to be replaced. In addition, gang chargers are not affected and do not need brick replacement.
To receive your free replacement charger brick, please complete the entire form to submit your request. Requests will be processed and shipped within 10 business days. After receiving the replacement charger bricks, please place into service immediately. Then, in order to ensure the old charger bricks cannot be inadvertently used in the future, please cut the cords and dispose of properly.
If you have any questions concerning this notice, please contact Bullard Customer Service at 877-BULLARD (285-5273).